CLIENT SUCCESS

Citgo, Lake Charles

Harold Brooks is one of the Safety Champions at CITGO who participated in implementing Values-Based Safety™. Our First Safety Champion!

Hello. My name is Harold Brooks. I have been an operator at the Citgo Lake Charles Manufacturing Complex for 26 years. My family has seen me enter and depart my work environment for all these years without a serious injury. I am truly thankful for that, but I cannot take all the credit. This is due in part to Citgo's commitment to making safety our #1 priority.

A Real Team Effort!

In August 2001, Stewart & Stevenson assembled a new management team for its newly formed Power Generation Division. This division manufactures power generation equipment in a downtown Houston facility. The 97-year old site, shared with two other divisions and with approximately 300 employees, was a former corporate President's Award winner for safety excellence but had lost its leading position in the company. OSHA Recordable and Lost Time Incident rates were 7.5 and 4.3 in 2000 as compared with industry averages of 5.9 and 2.3.

Watch for these signs to see if you have Safety ChampionsSM in your company! Do your employees ...

• Focus on safety, as well as productivity?
• Communicate concern for others in individual conversations?
• Provide positive feedback to associates for working safely?
• Continually educate themselves about safety procedures and the risks in any aspect of their work?
• Anticipate unforeseen dangers?
• Document and address unsafe conditions and near misses?
• Recognize others for safety improvement efforts?
• Promote problem-solving during safety observations and meetings?
• Ask for suggestions on how to improve their own safety performance?
• Continually make suggestions for improving safety?
• Practice what they preach?!

Creating Safety Champions

Quality Safety Edge has found that the three elements of creating Safety ChampionsSM and implementing Values-Based Safety™ are education, involvement, and support.

Creating Safety ChampionsSM isn't always easy. Sometimes they come from the most unlikely candidates. Perhaps they were the ones who resisted the behavioral safety process in the beginning, or they adopted a “wait and see” attitude. Whatever their reasons, they have now becomes Champions of the process. But how did they get that way?

Quality Safety Edge has identified the key steps in creating such Safety ChampionsSM.