Our Spring 2011 newsletter highlighted Tucson Electric Power’s highly successful use of behavior-based safety. A principal subsidiary of UniSource Energy Corporation, TEP generates power for over 400,000 customers in Southern Arizona.
Behavior Based Safety
A global economy is no longer a future vision, but a reality and a necessity. However, doing business internationally requires much more than mutual commerce; it requires in-depth customer knowledge. With 30 years’ experience, Quality Safety Edge has developed customized solutions for clients in 27 countries.
Not only is QSE’s ability to work with different cultures and languages a key factor in our clients’ decisions in choosing us to help them meet their goals, but our clients are delighted that we customize our solutions to their local culture, business, and industry. In short, we come in as partners. We work collaboratively with our clients to customize solutions around your management style, your company culture, and your unique goals.
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“Do you ever use your cell phone while driving?” a young student asked the teacher during homeroom. After a lecture about the dangers of texting and driving, the teacher was not prepared for this direct question. Rather than lie or seem hypocritical, she answered the question with a question, “How many of you have seen your parents texting while driving?” Every hand went up.
At home, a young man passes his driver’s test and with his license in hand asks, “Can I drive myself to the store?” What do you say about the cell usage? Turn it off? Put it in the trunk? What if you want your teen to have the cell phone in case of emergency? What guidance do you offer? Training? Warnings?
A user on one of the behavior-based safety (BBS) sections of Linkedin.com recently stated that he thought BBS was one of the “simpler” elements of an organization’s safety management system. Though I did not respond at the time, I considered that this comment was probably made by someone whose only experience with BBS was a STOP system, or one of the other relatively basic observation programs promoted by a number of organizations and practitioners.